Unfortunately, like other sake or wine shop, not all products are available for free tastings. We understand the difficulty of choosing a bottle without being a sake expert. To assist you with this task, our online shop has detailed tasting notes, serving suggestion, food pairing information for each label.
Payments
Our online store is hosted on Shopify, one of the largest e-commerces company in the world and payment is processed through their highly secured system. We also accept direct bank transfers before shipment.
For other orders, we accept Payme, Bank Transfer, FPS and Cash.
Delivery
Delivery is free for orders above HK$600. For orders below HK$600, a delivery charge of HK$100 is applicable.
Most of our online orders is shipped by SF Express. Orders is usually shipped out within 1 or 2 business days and arrive the day after dispatch. You will receive a confirmation email after checkout and waybill number after dispatch. For details about your orders, you can email us at sales@koji-sake.com.
Note: We do not deliver if -
1. There is no functioning lift to the 4th floor or above.
2. When Typhoon Signal #8 or the Black Rain signal is hoisted.
For nama (unpasteurised) sake and premium sake, we use a refrigerated delivery truck to ensure that the quality of your sake is not compromised. Please transfer the sake to a refrigerator as soon as possible upon receipt.
At no time will we expose our sake to intense heat or sunlight.
We are sorry, but to ensure a pleasant shopping experience for all our customers, we do not leave sake at a management office or security guard, even if it is explicitly agreed by you.
No, we do not deliver outside of Hong Kong.
Security
We understand that your information is private and our privacy policy is formulated in accordance with the Personal Data (Privacy) Ordinance (Cap. 486). For details, please see our Privacy Policy Statement.
For our online shop customers, your credit card details are given by you directly to Shopify, both are one of the world's largest e-commerce company. We cannot see your credit details.
We keep your address details, phone and email so that we can effectively deliver to you and follow up if we have any questions about your order. This information is kept secure by our organization and, except as otherwise stated in our Privacy Policy Statement and Personal Information Collection Statement, is not shared with anyone else.
We add your email address to our newsletter system so that we can let you know about any specials or new products. You can unsubscribe using the 'unsubscribe' function on our newsletter at any time.
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Welcome to Koji Sake's online store. Please confirm that you are 18 or older. 請確認歲數